Privacy Policy

1. Information We Collect

We collect the following personal information when you use our platform:

• Full name
• Email address
• Profile details (e.g., photos, videos, school info)
• Messages or chat logs
• Payment card information (securely processed via Stripe)
• Device information (e.g., IP address, browser type) for security and analytics purposes
• Survey responses and matching data used internally to personalize your experience
• Log data (e.g., pages visited, time spent on the platform) automatically collected to improve our services

We collect data both provided voluntarily by you (e.g., profile details) and automatically through cookies or similar technologies, as described in Section 4. Location data may be inferred from IP addresses for security purposes but is not collected via GPS unless explicitly stated.

2. How We Use Your Information

We use your personal information to:

• Provide and maintain our services
• Personalize your experience
• Facilitate communication between users
• Process payments (via Stripe)
• Analyze usage through tools like Google Analytics
• Improve our platform and services
• Verify your account using email with unique tokens and send notifications
• Store data in secure, encrypted cloud databases

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Payment processors (e.g., Stripe)
• Service providers assisting with analytics or operations
• Legal authorities when required by law

Sharing is limited to what is strictly necessary, and our service providers are bound by confidentiality agreements. In the event of a merger, acquisition, or asset sale, your data may be transferred, but we will provide notice in accordance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage. You may manage cookie preferences through your browser settings or our cookie consent tool, where applicable. Our platform does not currently respond to browser "Do Not Track" signals, but you can manage tracking preferences through our cookie settings.

5. Analytics

We use third-party analytics tools, such as Google Analytics, to understand how users interact with our platform. These tools collect anonymized data, such as page views and session duration, to help us improve our services. For more details, see Google's privacy policy at https://policies.google.com/privacy.

6. Advertising

GreekLife may allow advertising on its platform in the future. Advertisers may use cookies or tracking technologies. We do not share personal data with advertisers without your consent; ads are contextual or based on anonymized data.

7. Payment Information

All payment transactions are securely processed through Stripe. We do not store or have access to full payment card details. Only tokenized data is retained for billing purposes; see Stripe's privacy policy at https://stripe.com/privacy for details.

8. Data Retention

We retain your personal information as long as your account is active or as needed to provide services and comply with legal obligations. For example, chat logs are retained for 12 months to facilitate user communication, unless you request deletion earlier. Inactive accounts may be deleted after 12 months. You may request earlier deletion of your data as outlined in Section 11.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security audits. However, no system is 100% secure. In the event of a data breach, we will notify affected users within 72 hours of becoming aware, as required by applicable laws.

10. Children's Privacy

GreekLife is intended for users aged 16 and older. We do not knowingly collect data from individuals under 16 without parental consent. If we learn that we have collected personal information from a user under 16 without parental consent, we will promptly delete such data.

11. Your Rights and Choices

You may update your account information at any time. You may also contact us to request deletion of your personal data. Requests are processed within 30-45 days; we may retain anonymized data for analytics purposes.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.

13. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable data protection laws, such as GDPR for EEA residents.

14. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with a revised effective date. Material changes will be communicated via email or in-app notifications; continued use of the platform constitutes acceptance of the updated policy. This Privacy Policy is available in alternative formats upon request to support@greeklife.io for users with accessibility needs.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@greeklife.io.

16. GDPR Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access the personal data we hold about you
• The right to request correction or deletion of your data
• The right to restrict or object to our processing of your data
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at support@greeklife.io. We will respond in accordance with applicable data protection laws.

17. California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, or sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (GreekLife does not sell personal data)
• The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, please contact us at support@greeklife.io. We will respond to verifiable requests within 45 days.

18. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict of law principles.